Shipping & Returns

 

Shipping:

All of our items ship in 5-7 business days (Excluding holidays)  after your order is placed, unless the item description states otherwise. Our business days are Monday-Saturday.

International shipping is available upon request. You can fill out our contact form and request international shipping. Please make sure to include: Country, City, and Mailing Zipcode for an accurate shipping estimate. 

Returns & Exchanges:

Our pieces are all carefully handcrafted and inspected before shipping. We do not accept returns of any of our items. If you receive a defective item, please send us a picture to info@collettecoco.com, and we will send you a return shipping label. The item must be returned and shipped no later than three days after being received. We will then exchange the defective piece for the exact piece ordered initially. If you place your order for any of our items that require special sizing: Necklace Length, Rings, Bracelets, or Earrings, we cannot exchange or return the item.

We offer absolutely no refunds! All sales are final.